Technical Services
기술지원

Central Seminary uses Microsoft’s MyApps program to access to important applications through a web browser.  Users enter their CBTS email and account password to gain access to the variety of systems available to complete their work.  Use of the system does require use of multi-factor authentication and the installation of a browser extension on laptop or desktop computers.

For help guides related to MyApps, use the links below:

MyApps – Knowledgebase

• Multi-Factor Authentication: What is it?

Common Issues (일반적인 기술적인 문제)

• Cannot Access Account/Forgot Password
  • If you are experiencing any issues accessing your myCBTS account at this time, please contact Integrity IT Solutions at help@integritykc.com.
• Browser Extension is Not Working
  • The browser extension required for connecting your Populi account to the myCBTS portal only works with the Google Chrome and the Microsoft Edge browsers.  If you are using a different browser, such as Safari or Firefox, you can do one of the following:
    1. Switch to using Google Chrome or Microsoft Edge browsers or
    2. Go directly to the CBTS Populi website and log in with your Populi username and password

Populi serves two purposes for Central. First, as a student information system, Populi helps students to track their academic progress, view grades, print unofficial transcripts, print enrollment verifications, retrieve textbook lists and syllabi, and register for classes. Second, as a learning management system, students can expect their courses to post content, activities, and grades in the Populi system.

Students are provided access to Populi during the admission process and will need to link Populi to their CBTS account.

For help documentation related to Populi, use the links below:

• Populi Knowledgebase
• Introduction to Populi
• Students – Help Documentation
• Faculty – Help Documentation

Common Issues (일반적인 기술적인 문제)

• Forgot Password
  • To create a new Populi password, go to the Populi login page and click the Forgot Password link.  Students will need to input their CBTS email.
• Account Locked/Blocked
  • If your Populi account is blocked, you will need to contact an administrator to regain access.  Use the web form below to request assistance.
• Need to Update Text Number
  • If you have changed your mobile number and need to update it in Populi, please contact Technology Services using the form below. You will be sent an email with a link to complete the update process.
    문자 번호 업데이트 필요한 경우 – 모바일 번호를 변경하여 Populi에서 업데이트해야 하는 경우 아래 양식을 사용하여 기술 서비스에 문의하십시오. 업데이트 프로세스를 완료할 수 있는 링크가 포함된 이메일이 전송됩니다.
• Registration Locked
  • If you find a registration lock on your account in Populi, you likely need to submit additional documentation to the Registrar’s office to continue enrollment or finish paying your tuition bill with the Business office. Contact those offices if you need additional assistance using this form.
    등록 잠금 – Popli에서 계정에 등록 잠금 장치가 있는 경우 레지스트라에 추가 문서를 제출해야 등록을 계속하거나, 비즈니스 부서에 등록금 납부를 해주시기 바랍니다. 이 양식을 사용하여 추가 지원이 필요한 경우 해당부서에 문의하십시오.

Central uses a database called LiveText to collect and analyze regarding our degree program learning outcomes. Central faculty and administration use data LiveText to evaluate the effectiveness of the seminary’s degree programs. Students will be required, in some programs and classes, to submit assignments into the LiveText database for use in assessment. Professors will inform students when a document should be submitted in LiveText.

If a program requires use of LiveText, new students will receive an account invite during their first term. 

For help documentation related to LiveText, use the links below:

• Student – Help Documentation
• Faculty – Help Documentation

Common Issues (일반적인 기술적인 문제)

• Forgot Password
  • To create a new password, go to the LiveText website. Click the Login option, then the Forgot Password link.  Users will enter their CBTS email address to receive a password reset link.
• Assignments not showing
  • Please contact the instructor first to verify the assignments have posted in the system and are ready for submission. If so, please complete the contact form below for additional assistance.
    과제가 표시되지 않는 경우 – 과제가 시스템에 게시되어 제출할 준비가 되었는지 확인하려면 먼저 강사에게 문의하십시오. 문제가 있는 경우 추가 지원을 위해 아래 연락 양식을 작성하십시오.

Central Seminary uses the Zoom video conferencing platform for delivering live online class meetings.  The Zoom program can be installed for free on computers and mobile devices.  Students can create a free account.  Zoom links for classes will be provided in Populi and in course syllabi.

For help documentation related to Zoom, use the links below:

• Zoom Getting Started Guide
• Zoom Download Center

Students receive access to the Microsoft365 suite of productivity apps with their CBTS account.  After logging into the myCBTS portal, click on any of the listed Microsoft applications to get started.  The applications are only available through the web browser and include: Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Check out these resources to learn more:

• Getting started with Microsoft365
• Microsoft365 training