Technical Services
This page is reserved for persons who need technical assistance with one or more of their seminary accounts. Please use for the form below to send a help request to the seminary support desk. The request will generate a support ticket and ensure that your need is tracked and responded to by one of our team members. You may wish to consult the resources below to help you resolve the problem you are experience. You can click one of the help guides below for information about resolving common technical issues.
If you have a general inquiry about the seminary, please use the contact us form.
Common Technical Issues
myCBTS / OneLogin
Forgot Password – If you forget your password, you can use the “Forgot Password” link on the login screen to create a new password. You will be required to pass your security authentication to complete this process. If you are unable to pass your security authentication, please use the form below for assistance.
Forgot Answers to Security Questions/Locked Out – If you have forgotten the answers to your security questions and do not have another option for security authentication, please use the form below to request assistance. Please note: it is recommended that each account set up at least two options for security authentication.
Moodle
Classes not Showing – If you are unable to see your current or upcoming classes listed in Moodle, please contact your instructor first. It may be that the course will not show on your dashboard until a later date or the course page is temporarily down for updates.
Populi
Need to update text number – If you have changed your mobile number and need to update it in Populi, please contact Technology Services using the form below. You will be sent an email with a link to complete the update process.
Registration Locked – If you find a registration lock on your account in Populi, you likely need to submit additional documentation to the Registrar’s office to continue enrollment or finish paying your tuition bill with the Business office. Contact those offices if you need additional assistance using this form.
LiveText
Assignments not showing – Please contact the instructor first to verify the assignments have posted in the system and are ready for submission. If so, please complete the contact form below for additional assistance.
Support Resources
Tech Support Form
“
While it’s important for me to understand [theology] academically, Central did a great job of helping me to then translate my academic understanding to pastoral communication for the congregation.
Jonathan Clark
2011, MDiv
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There is no busy work. The time required is very reasonable.
Lane Riley
Current Student, MDiv
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Students are encouraged to have our own opinion. We are allowed to have our own understanding. And we are trained to find sources to support that opinion.
Shiwon Park
2015, MDiv - Korean program
“
From day one I meshed with people in my class. We developed a relationship and trust. And with my instructors…were authentic and vulnerable, and they were so welcoming.
Staci Cooper
Current Student, MDiv
“
I believe that the work Central does to keep down costs is a huge part of their faithful service to the Church. Most of us will not get rich as pastors. When we graduate from seminary without huge debt, we can more easily focus on the ministries to which we are called.
Joanna Harader
Aluma, MDiv
